Privacy Policy

Last updated: April 2026

Overview

Orange Elephant Interior Solutions Pvt. Ltd. ("Orange Elephant", "we", "our", or "us") is committed to handling your personal information with care, transparency, and integrity — the same standards we hold ourselves to on every project we deliver.

This Privacy Policy describes what personal information we collect when you interact with our website (www.orangeelephant.in), contact us with an enquiry, or engage with us in the course of a business relationship. It explains how we use that information, who we share it with, and the rights you hold over it.

We do not sell, rent, or trade your personal information to third parties. Ever. Your information is used solely to communicate with you and to deliver the services you request from us.

Information we collect

We collect information in the following ways:

Information you provide directly

Your name, email address, phone number, and company name when you submit an enquiry, fill out a contact form, or reach out to us via email or LinkedIn
Project details, preferences, or requirements shared during initial consultations or business discussions
Any other information you voluntarily provide in correspondence with our team

Information collected automatically

Standard server log data such as your IP address, browser type, device type, and pages visited on our website
Cookies and similar tracking technologies (see the Cookies section below for full details)
Referring URLs and basic analytics data collected to understand how visitors find and use our website

How we use your information

We use the information we collect for specific, legitimate purposes:

To respond to your enquiries and communicate about potential projects or partnerships
To prepare proposals, quotations, and project documentation during active engagements
To manage and deliver our services if you engage us for a project
To send relevant updates, case studies, or information about our services where you have opted in or where we have a legitimate business relationship
To improve the content and usability of our website based on aggregate usage patterns
To meet legal, regulatory, or contractual obligations

We will not use your information for any purpose incompatible with the reason you provided it.

Sharing & disclosure

We do not sell or trade your personal information. We may share it only in the following limited circumstances:

Service providers: Trusted third-party vendors who assist us in operating our website or business (such as cloud hosting, email delivery, or CRM tools), under strict confidentiality obligations and only to the extent necessary.
Legal obligations: Where we are required by applicable Indian law, a court order, or a legitimate regulatory authority to disclose information.
Business transfers: In the event of a merger, acquisition, or significant business restructuring, your information may transfer to the successor entity, subject to the same privacy protections described here.
With your consent: In any other circumstance, we will ask for your explicit permission before sharing your information.

Cookies

Our website uses cookies — small text files stored on your device — to ensure the site functions correctly and to understand how visitors use it.

Essential cookies: Required for the website to function. These cannot be disabled.
Analytics cookies: Help us understand traffic patterns and improve our content. These collect anonymised, aggregate data.
Preference cookies: Remember settings or choices you make on return visits.

You can control cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to browse our website, though some features may be limited.

Data security

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. These include access controls, secure data storage, and confidentiality obligations on our team members and service providers.

While we are diligent about security, no system is entirely infallible. If you believe your information may have been compromised, please contact us immediately at the details below.

Retention

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Enquiry data is typically retained for up to 24 months from the date of last contact, unless a project engagement begins
Project-related information is retained for the duration of the engagement and for a reasonable period thereafter for record-keeping and warranty purposes
You may request deletion of your data at any time (see Your Rights below)

Your rights

Under applicable Indian data protection law and principles of fair information handling, you have the right to:

Know what personal information we hold about you
Request access to a copy of that information
Ask us to correct any inaccurate or incomplete information
Request deletion of your personal data where it is no longer necessary for the purpose collected
Withdraw consent to marketing communications at any time
Raise a complaint if you believe we have handled your information unlawfully

To exercise any of these rights, please write to us at hello@orangeelephant.in. We will respond within a reasonable period and in no event later than 30 days.

Third-party links

Our website may contain links to external websites — including client websites, partner pages, or social media platforms such as LinkedIn. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

Children's privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Policy changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:

Orange Elephant Interior Solutions Pvt. Ltd.
Chennai, Tamil Nadu, India
hello@orangeelephant.in
www.orangeelephant.in